NOW OPEN 7 DAYS A WEEK: Our Fremont lab is open Mon-Fri 8:30am to 6pm, Sat-Sun- 9am to 4pm. Looking for our Schools Survey? Click here to win $150 for your school!
Call us toll free
Call us toll free
To schedule an appointment, book online at our booking page. You may also call our patient care team at 800-790-4550. We also offer walk-in and drive-through testing without appointment before our appointment times fill up.
It’s no cost to you with insurance coverage. You won’t pay any portion that your insurance doesn’t cover. If you do not have insurance and for travel testing, the cost is $225. We offer financial hardship applications as well – please ask if needed.
Your provider needs to send us a HIPAA-compliant request by email, fax, or call.
You will receive an Explanation of Benefits statement from your health insurance provider, but no bill. We do not bill patients, we only bill insurance to cover the cost of services we provide you.
Our Patientxchange portal allows you to download a PDF or Readipass (travel) QR code of your test results. You can log into your test results’ portal on our website.
Rapid/Antigen-at home tests are at best 67 percent accurate compared to a PCR test. Antigen tests also don’t catch your illness in the early stage of being sick. Our CLIA certified lab process analyzes PCR samples for a complete and accurate reading.
Yes, people can be “asymptomatic” (show no symptoms) with Covid-19 and expose others without knowing it.
We offer test #4, which is real-time, reverse-transcription qPCR (RT-qPCR) testing.
CDC’s guidelines are to “stay home for at least 5 days and isolate from others in your home.” However, follow your doctor/physician’s guidelines.
Yes, it is highly recommended to rule out Covid-19, RSV, or influenza A/B as the underlying cause of your symptoms. Our combo tests can rule out each of these ailments.
We offer RT-PCR testing. Longer explanation: There are several types of PCR tests—
1. Standard PCR .
2. Hot Start PCR.
3. RT-PCR, and
4. qPCR/RT-qPCR.
Many airlines and airports require a negative covid-19 PCR test within 72 hours prior of departure. Your My Care Labs test results include both a QR code Redipass as well as a CLIA-certified PDF report with QR code to meet your travel, airport, airline, and ocean/river cruise needs.
Please use the link below to find out which countries require COVID-19 testing: https://apply.joinsherpa.com/map?affiliateId=sherpa
No. Many countries still require a lab certified Negative PCR result report. Check your country’s entry and exit requirements here: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/
Yes, we care about your privacy and our reputation. My Care Labs handles the entire testing process from collecting and analyzing your sample, to reporting it to CalREDIE, CDC, and any county government agencies. We follow HIPAA guidelines so you don’t have to worry about your information going to another laboratory or elsewhere.
NO. We never bill patients for service, we only bill your insurance company. We do not collect money from you, regardless of how much your insurance covers or not. We believe this is an important public health service which should be available to all people within our California service area.
Our Patientxchange portal allows you to download a PDF or Readipass (travel) QR code of your test results. You can log into your test results’ portal on our website.
Your provider needs to send us a HIPAA compliant request by email, fax, or call.
No we currently do not. However, we will take down your name, contact info, and requested diagnostic tests so we can get back to you as soon as we do.
We will begin offering Monkeypox testing shortly, please leave your name and contact info to be advised on our Monkeypox testing availability. We don’t currently test for smallpox or any other pox family viruses.
No we do not currently offer these services. We suggest a quick search for these on your favorite search engine. You may also call your current doctor’s office for a suggestion. From personal experience, we have found that BioReference offers similar services to LabCorp and Quest for a third of the price.
Send us a request here and we’ll open locations in the most requested locations soon!
My Care Labs offers quick, hassle-free, and accurate COVID-19 RT-PCR testing. With same day results or within 24 hours, we have testing on-site at our laboratory and at pop-ups throughout California. My Care Labs takes your health seriously. We are a CLIA-certified laboratory, part of the California Covid Task Force, partner with CDPH, and report directly to CDC.
Copyright © 2023 My Care Labs. All Rights Reserved.
