Here are some answers to the questions we receive the most about our diagnostic laboratory services. If we missed anything, please do not hesitate to contact us. We’ll be happy to help.
It’s no cost to you with insurance coverage. If you do not have insurance and for travel testing, the cost is $250. We offer financial hardship applications as well – please ask if needed.
You will receive an Explanation of Benefits statement from your health insurance companies, but no bill. We do not bill patients, we only bill insurance to cover the cost of services we provide you.
Yes, people can be “asymptomatic” (show no symptoms) with Covid-19 and expose others without knowing it.
we offer 4 types of tests, which is real-time, reverse-transcription qPCR (RT-qPCR) testing.
We offer RT-PCR testing. Longer explanation: There are several types of PCR tests—
1. Standard PCR .
2. Hot Start PCR.
3. RT-PCR, and
Many airlines and airports require a negative covid-19 PCR test within 72 hours prior of departure. Your My Care Labs test results include both a QR code Redipass as well as a CLIA-certified PDF report with QR code to meet your travel, airport, airline, and ocean/river cruise needs.
Please use the link below to find out which countries require COVID-19 testing: https://apply.joinsherpa.com/map?affiliateId=sherpa
No. Many countries still require a lab certified Negative PCR result report. Check your country’s entry and exit requirements here: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/