The best companies to work for use Mycarelabs to improve employee satisfaction and ensure business continuity.
Public entities trusted by their communities trust Primary.Health to power their public health initiatives.
Testing, tracking, and vaccine programs to keep kids and their families safe and healthy. safe and healthy.
Giving California Department of Public Health the capabilities to protect the most complex populations.
My Care Labs takes your health seriously. We are a CLIA-certified laboratory, part of the California Covid Task Force, partner with CDPH, and report directly to CDC.
Here are some answers to the questions we receive the most about our services.
If we missed anything, please do not hesitate to contact us. We’ll be happy to help
To schedule an appointment, book online at our booking page. You may also call our patient care team at 800-790-4550. We also offer walk-in and drive-through testing without appointment before our appointment times fill up.
It’s no cost to you with insurance coverage. You won’t pay any portion that your insurance doesn’t cover. If you do not have insurance and for travel testing, the cost is $225. We offer financial hardship applications as well – please ask if needed.
Your provider needs to send us a HIPAA-compliant request by email, fax, or call.
You will receive an Explanation of Benefits statement from your health insurance provider, but no bill. We do not bill patients, we only bill insurance to cover the cost of services we provide you.
Our Patientxchange portal allows you to download a PDF or Readipass (travel) QR code of your test results. You can log into your test results’ portal on our website.