Duties and responsibilities:

• Assists office staff with greeting and registering patients, or answering calls from patients, as needed

• Documents all activities as necessary, including preventive maintenance logs, troubleshooting, and documentation work performed

• Communicate and consult with clinic and office staff as needed to assist with patient and insurance paperwork filing

• Doing Order or Billing Entry if needed through our computer systems, following all procedures to enter data correctly, editing data, and/or verifying data entered

• Keep own work area clean, neat, and tidy
• Comply with laws and regulations, and company procedures and policies

• Completing adjacent tasks as needed to support laboratory objectives.

Qualifications and education requirements:

• Bachelor’s Degree in Biology, Chemistry, or related life science ideal, but not required

• 1+ years previous experience in a clinical laboratory or related work environment preferred

• Previous experience and knowledge of MS Excel, Word, Outlook, and Teams/Zoom
• Familiarity with CLIA and CAP regulatory requirements

• Conduct activities in compliance with HIPAA, CLIA and other regulatory guidelines

• Identify and report any unsafe equipment, conditions, and practices so that they may be corrected prior to an incident

Physical demands and environmental

• Must be able to sit/stand to perform necessary volunteer work
• Able to use fingers and hands
• Occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and distance vision.

Work environment:

• While performing the duties of this job, the volunteer will primarily be in an adequately filtered office environment.

• The noise level in the work environment is usually quiet to moderate, with occasional background music/TV noise